Subprocessors
Last updated: 1 November 2026
Ansorly uses the following companies ("subprocessors") to provide the service. Each may only use the information it handles to provide its service to us, under its contract with us. We will update this page, and email customers, before adding a new subprocessor that handles callers' or customers' personal information.
| Company | What it does for Ansorly | Information it handles | Where |
|---|---|---|---|
| Google (Google Cloud and Google AI) | Hosting the Ansorly servers and database; the AI voice that answers calls; call reviews and summaries | Call audio (live, not stored by Ansorly), transcripts, bookings, account data | United States |
| Google (Google Calendar) | Bookings, when a customer connects their own Google Calendar | Appointment details | As set by the customer's Google account |
| Telnyx | Phone numbers, connecting calls, and appointment text messages (for customers whose number is with Telnyx) | Caller numbers, call audio in transit, text messages | United States |
| Twilio | Phone numbers, connecting calls, and appointment text messages (for customers whose number is with Twilio) | Caller numbers, call audio in transit, text messages | United States |
| ElevenLabs | The receptionist's voice, for customers who choose an ElevenLabs voice | The words the receptionist says on a call (which can include a caller's name, address or appointment), turned into speech; not stored by Ansorly | United States |
| Resend | Alert emails to customers | Customer email addresses and alert contents | United States |
| Payoneer and Paddle | Invoices and payments | Customer billing details | United States and other countries |
| Cloudflare | Website hosting and security | Website visitors' technical information | Worldwide |
Questions: hello@ansorly.com.
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